Dec 15, 2021
Jason welcomes Tess Fyalka, Director of Employee Development and Engagement at O'Shea Builders, and Josh Frye, Assistant Director, for a deep conversation on how O'Shea has built one of the most respected leadership and team development cultures in construction. They walk through the deliberate recruitment and onboarding process, the commitment to learning at every level (including the president, the VP, and the director of business strategies), the use of DISC for behavioral understanding, the Leadership Circle 360 for development, and the rich library of books that underpin O'Shea's continuous improvement journey. The conversation lands on what it really means to respect the nature of people and why patience and persistence are the only honest way to build a learning organization.
What you'll learn in this episode:
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Why intentional recruitment and onboarding (3 weeks to 12 months) sets the foundation for everything else
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The respect for the nature of people: meeting each person where they actually are, not where you wish they were
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How psychological safety lets people surface what isn't working and offer real improvements
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Why a true learning organization needs leaders who are themselves fanatical learners
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The book stack: Edmondson, Wiseman, Lencioni, Maxwell, Schein, Stavros and Torres, Kotter, Dweck
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Why behavioral tools like DISC are pieces of the puzzle, not the whole puzzle
Tess and Josh leave us with the two Ps: persistence and patience. Continuous improvement is continuous. The work never ends, and the journey is the point.
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